Frequently Asked Questions
Everything you need to know about your Atlantis Games & Comics orders.
What is the typical shipping timeframe for apparel and accessories?
Most orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy for clothing and collectibles?
We offer a 30-day return policy for unworn apparel with original tags attached. Please note that limited edition collectibles and 'blind box' items must be unopened to qualify for a return.
How do I know which size to order for t-shirts and hoodies?
Each product page features a detailed size chart. Our apparel generally follows a standard unisex fit, but we recommend measuring a favorite garment at home and comparing it to our specifications for the best fit.
Do you offer pre-orders for upcoming fashion collaborations?
Yes! For high-demand drops and exclusive franchise collaborations, we offer pre-orders. Payment is captured at the time of purchase to reserve your size and item from the limited production run.
Are your graphic tees screen-printed or DTG?
We use high-quality screen printing for our core collections to ensure durability and vibrant colors. Some specialized, multi-color designs utilize premium Direct-to-Garment (DTG) technology for maximum detail.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay for larger orders.